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A Message from Emma Freckingham, Company Certification Scheme Manager

A Message from Emma Freckingham, Company Certification Scheme Manager

TWI Certification Ltd (TWI CL) takes the health and safety of its certificate holders, staff, volunteers, and the wider public very seriously. We are monitoring the guidance provided by the WHO, and that of the Government (HMG) risk management advice, which states that only business critical travel is permitted. As a result, we have decided to implement social distancing, and working from home strategy.


We will be endeavoring to answer emails and continue to provide a level of service and professionalism that our clients have come to expect; however, we will be doing so with reduced staff. Therefore, we kindly ask for your patience and understanding when it comes to our response time to emails.


We are pleased to report TWI CL completed a successful reassessment by UKAS in November 2019 and our accreditation was renewed, and remains valid during this period of changed working conditions. TWI CL continues to operate in line with UKAS and the International Accreditation Forum (IAF) guidelines for certification activities during these exceptional circumstances following the COVID-19 pandemic. TWI CL will be providing, the already implemented and approved desktop assessment approach, to provide as much support as possible to certified companies and prospective customers via remote assessment. We will continue to ensure that our quality and reliability maintains its existing high standards of integrity that our customers rely on and will do so, where possible, by utilising video conferencing and expanding upon our evidence based documentary reviews. All of TWI CL's Lead Assessors are highly qualified and experienced welding engineers, and will be available to guide our clients through this process. Where it is not possible to obtain sufficient demonstrable evidence through a remote assessment, a site visit will be required when travel restrictions are lifted. Companies undergoing initial assessments may choose to amend their scope, or opt for a deferred assessment, and we will be happy to discuss this on a case-by-case basis.


The extraordinary measures mentioned above apply to all TWI CL Company Certification Schemes, which are, Welding Fabricator Certification Scheme (WFCS), Conformity Assessment of the Execution of Steel and Aluminium Structures (CAESAS), Certification for Welding of Railway Vehicles and Components (CWRVC), Certification Scheme for Welder Training Organisations (CSWTO) and Certification of Manufacture of Special Materials (CMSM).


TWI CL would like to reassure all our clients, both UK and overseas, that we are dedicated to maintaining their certification and will continue to work with them, our governing bodies, and UKAS to ensure we do this while maintaining the health and safety of our staff, clients and the wider public. 


If you have any questions please do not hesitate to contact us on companycertification@twi.co.uk.


Keep up to date with important information on financial support and business advice:


  • The UK government has consolidated its coronavirus information on financial support and business advice: www.businesssupport.gov.uk